Product Questions

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Quick Overview

Let your customers ask you questions directly from the product page! This extension will help you interact faster with your clients and give them the details they need for a happy purchase.

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Front-end Back-end

Product Questions Logo

Extension Screenshots

  • Product questions Admin
  • Product questions Admin
  • Product questions Admin

“Product Questions” in an extension built and tested by INNOBYTE’s Magento Certified Developers.

The extension allows users to ask questions about your products. By installing it, you will also have access to a widget that will display these questions anywhere in your shop.

This extension will prove to be very useful in increasing customer’s interest (and probability to buy), but also with your SEO ranking, by providing new content on your website.

The process is very easy:  each customer, in order to post a question, will be asked to provide his/her name, e-mail address and the questions. Also, users can select whether or not their question will be made public, or only visible for the site’s admins – and so keep the discussion private. After an user posts a question, administrators will receive an e-mail, containing the question and user details. Admins can send the response directly to them and thus solving their doubts.

If customers have marked that their questions as “visible”, all received questions will be shown on the product’s page. Your customers can also vote questions, post another question or view the overall vote for questions.

Using the extension’s widget, administrators can easily publish on the site’s homepage (or any other page) the latest questions or most voted questions. Administrators can also choose whether the question will be posted with our without product photo.

Every action done by user is processed via AJAX improving user experience and time consumed when looking or posting questions.

Key features:

  • Helps users ask you questions directly;
  • Questions can be made public, or kept private, as the user chooses;
  • Each question will receive responses from site’s admin;
  • Public question can also be voted by other users (if option is permitted by admins);
  • Website’s administrators can define whether guests can ask and vote questions;
  • Customers can sort the public questions by date or by helpfulness;
  • Customers can get informed by reading previous posted questions;
  • Special widget for homepage that shows the date when the question was posted (ascending or descending), product name and administrator’s answer;
  • Option to close questions for a certain product (but still show previous received questions);
  • Option to disable extension on page (and homepage widgets will disappear);
  • You can use the gathered information for future improving product descriptions.

Other features:

  • Easy and friendly administration;
  • Meets Magento programming practices;
  • Compatible with Magento Community Edition versions: 1.7, 1.8
  • Compatible with Magento Enterprise Edition versions:,,, 1.10, 1.11, 1.11.1, 1.12, 1.13
  • 30 day money back guarantee;
  • Cross-browser compatibility: IE9+, Firefox and Chrome (latest version).

Please note that Innobyte Magento extensions have a standard design, adapted to Magento CE and EE default.

If you have a custom theme on your Magento shop, our extension's design might not be compatible with your theme, and additional customizations might be necessary.

You can find information about our customization service Here.

Additional Information

Extension version 1.0.0
Ratings and Review
  • What I was looking for
    Review by Christine D. July 10, 2013
    The product is well documented
    Easy to install
    I have been searching for such an extension for a while now. Bought it, easily installed it and my clients don''t stop asking qs.
  • Best Customer experience
    Review by Mark June 19, 2013
    The product is well documented
    Easy to install
    I had some installation problems but innobyte provides excellent support. Thanks !
  • Essential
    Review by James May 14, 2013
    The product is well documented
    Easy to install
    Customer feedback is critical. This extension helped me better communicate with clients and grow sales by upgrading my offer.

    Thank you!
  • Great Extension!!!
    Review by Douglas May 10, 2013
    The product is well documented
    Easy to install
    It really helped me receive feedback from my clients.
    very great extension I recommend it, easy installation, many helps, many thanks!

How do you rate this product? *

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Easy to install
The product is well documented

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